Your privacy is critically important to us. At the European Journalism Centre we have some fundamental principles
- We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
- We store personal information for only as long as we have a reason to keep it.
- We aim to make it as simple as possible for you to control what information we keep on you, explain what we use if for, with who we share it and explain the possibility to have it permanently deleted.
- We aim for full transparency on how we gather and use your personal information.
Who We Are and What This Policy Covers
The European Journalism Centre is an international non-profit that connects journalists with new ideas. Through grants, events, training and media development the European Journalism Centre has been building a sustainable, ethical and innovative future for journalism since 1992.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources. Let’s go over the information that we collect.
Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
- Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who signs up for a LEARNO.NET account to provide Full Name, a username and email address. You may provide us with more information - like your employer and country of residence - but we don’t require that information to create your account.
- Public Profile Information: If you have an account with us, we collect the information that you provide for your public profile. For example, if you have a journalismgrants.org account that was created for you after you have won a grant, your username and full name is part of that public profile, along with any other information you put into your public profile. Your public profile is just that–public–so please keep that in mind when deciding what information you would like to include.
- Credentials: Depending on the Services you use, you may provide us with credentials to login to the backend of one of our Services (like username and password). For example, Journalismgrants or Learno.net users provide us with these credentials in order to access your projects or members area. Password are of course stored securely and are never stored human readable.
- Joining an event: if you are joining on of our Events we ask you to fill out a registration form. For example, we ask visitors who are interested in joining a Newsimpact.io event, to sign up through our form where we ask for your Full Name, Email and Country of Residence. You may provide us with extra information such as job title and twitter handle, but that is not required to be able to join an event.
- Communications with us: You may also provide us with information when you respond to our surveys, AwardForce applications or when you reach out to us through our helpdesk.
- Newsletter subscriptions: if you are interested in our Services you may subscribe to our different newsletters. We ask for basic information such as you full name and email address. You may provide us with more information such as your country of residence so that we can better tailor the information for you, but you are not required to do so.
Information We Collect Automatically
We also collect some information automatically:
- Log Information:Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services–for example, when visiting Newsimpact.io
- Usage Information: We collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on a site–in other words, who did what, when and to what thing on a site (e.g. Journalismgrants User updated project A on [Date]). We also collect information about what happens when you use our Services (e.g., page views, button clicks) along with information about your device (e.g., mobile screen size, OS version, browser version). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
- Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
How We Use Information
We use information about you as mentioned above and as follows:
- To provide our Services–for example, to create your user account, to create access passes to events, select projects for funding through our grants project;
- To further develop our Services–for example by adding new features that we think our users will enjoy or will help them to find information more efficiently;
- To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
- To monitor and protect the security of our Services, detect and prevent fraudulent subscriptions and other illegal activities, fight spam, and protect the rights and property of Stichting European Journalism Centre and others;
- To communicate with you about offers and promotions offered by Stichting European Journalism Centre and others we think will be of interest to you, solicit your feedback, or keep you up to date on Stichting European journalism Centre and our products. This occurs only when you have subscribed to one of our newsletter lists.
How We Share Information
We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
- Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes those that help us understand and enhance our Services (like newsletter providers). We require vendors to agree to privacy commitments in order to share information with them.
- As Required by Law: We may disclose information about you in response to a court order, or other governmental request.
Information Shared Publicly
Information provided in your public profiles and public forums are of course disclosed publicly. That means that that information is available for all other visitors.
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.
You have several choices available when it comes to information about you:
- Opt-Out of Electronic Communications: You may opt out of receiving newsletters from us. Just follow the instructions in those messages. If you opt out of newsletters, we may still send you other messages, like those about your account and legal notices.
- Set Your Browser to Reject Cookies: You can usually choose to set your browser to remove or reject browser cookies before using our Services, with the drawback that certain features of these websites may not function properly without the aid of cookies.
Where will my data be sent to?
We are very conscious about where we store your data and we make sure we are only using trusted and compliant vendors and third parties for data storage.
Location: Amsterdam, The Netherlands
For different website functionalities
Location: Amsterdam, The Netherlands
Location: London, United Kingdom
Salesforce Audience Engagement
For emailing you
Location: London, United kingdom
The European Journalism Centre acts as a data controller as defined by the General Data Protection Act.
Data retention and deletion
The General Data Protection Regulation aims to protect consumer data (‘data subjects’). Below are your rights as a data subject under the GDPR
- Access: You have the right to know which data we have collected about you and how such data has been processed;
- Data Portability: You have the right to ask us for your personal data and we will send it to you in a electronic format;
- Correction: You have the right to make changes to inaccurate data;
- Erasure: You can ask us to remove your personal data (‘Right to be forgotten) when there are no longer;
- Consent: You may revoke your consent and object to process your personal data at any time.
Complaints or questions
We try to uphold the highest of standards concerning collecting and using personal information. That is why we take complaints very seriously and we encourage everybody who thinks procedures are unfair or misleading to reach out to us. We also encourage everybody to contact us in case you have suggestions on how we could improve our procedures.
Data Protection Officer
We have appointed a Data Protection Officer, who may be contacted using the information below.
European Journalism Centre
Attn Data Protection Officer
Petrus Regoutplein 1F02
- Newsletter service changed to Pardot
- Salesforce CRM added
- Newsletter service changed to Mailchimp